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Awareness a challenge for helping customers keep control

Lawrence Robertson MP co-chairs the All-Party Parliamentary Group on Racing & Bloodstock
A Westminster seminar was asked if gambling customers were being given enough controlCredit: Mike Hewitt

Raising awareness of the tools customers have at their disposal to control their gambling is a challenge for the industry, a Westminster seminar was told last week.

The meeting, organised by the Parliamentary All Party Betting and Gaming Group, asked "Players want control – are we giving them enough?".

Damon De Ionno, managing director of Revealing Reality which carried out an independent research project for industry watchdog the Senet Group said a lot was being done.

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