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'This process has changed me' - Betting Shop Manager of the Year James Maloney
James Maloney receives the Betting Shop Manager of the Year Trophy from William BuickCredit: Hugh Routledge
A key moment for James Maloney, 46, the new Racing Post/SIS Betting Shop Manager of the Year, came during the judging process the day before he received his trophy from William Buick.
Richard Hayler, managing director of the Independent Betting Adjudication Service and one of the six judges, asked him: "Why do you want to be manager of the year?"
Maloney did not miss a beat. "It's time to tell my story," he replied.
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Bill BarberIndustry editor
Copymore inBetting World
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more inBetting World
- 'It would be nice if they'd listen' - independent bookmakers spell out concerns to government over statutory levy rate
- 'We don't need a default of asking for documentation' - Andrew Rhodes discusses the new code for customer checks
- 'The industry is in a good and positive place' - Brigid Simmonds looks back on her time at the Betting and Gaming Council
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