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Have a Sun Bets account? Here is what the firm advises you to do . . .

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I have money in my account, how do I access it?

  • Any funds we hold on your behalf are safe and your account will remain accessible for a period of time
  • Please log in to your account and withdraw any funds as soon as possible

What happens if I do not withdraw the funds in my account?

  • If you do not withdraw funds by Thursday, August 2, 2018 we will make proactive attempts to return any balances via the card you have registered to your account
  • If we are unable to do this, we will make attempts to contact you directly until Monday, September 17, 2018
  • If we are unable to contact you or otherwise return your funds by Monday, September 17, 2018 any remaining funds will be donated to GamCare

I  have an outstanding complaint or issue - what happens?

  • You have until October 17, 2018 to solve any outstanding issue you have with Sun Bets
  • After this date we will not be able to resolve any issues that you may have had
  • If you have a complaint about Sun Bets, then please email details to complaints@sunbets.co.uk
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