Longchamp facilities under fire as unhappy racegoers wrestle with long queues

The view from the new Longchamp stand met with general approval but many racegoers contacted the Racing Post to complain of excessive queueing for food and drinkCredit: Alan Crowhurst

Huge queues for food, drink, toilets and to place a bet, along with the significant rise in the cost of entry, will be among the criticisms organisers of the first Arc at the reopened Longchamp will be facing this week as they digest feedback from disgruntled racegoers.

After voicing bitter complaints about the customer experience on Sunday, British and Irish visitors continued to express immense dissatisfaction on Monday, with many vowing never to return for Arc day.

Longchamp's €141 million grandstand faced its first big test on Sunday and the majority of racegoers' opinion is that it failed miserably.

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Scott BurtonFrance correspondent

Published on 8 October 2018inNews

Last updated 11:23, 9 October 2018

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