William Hill Casino Review: Is It Worth? | Expert's verdict
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William Hill is one of the stalwarts of the UK gambling industry, having opened its first betting shop in 1934. Over the years, William Hill has expanded into casino gaming, launching its online gambling site in 1999. Since the turn of the millennium, William Hill has firmly established itself as one of the most recognisable brands in both the online casino and sports betting markets.
To see if that reputation holds up in 2025, our experts have evaluated everything the site has to offer, including its banking options, mobile app, game library and bonus offers. After conducting tests and gathering data, we used that information to create our in-depth William Hill review.
- Fully licensed and regulated by the UKGC, MGA and GGC.
- Fast and responsive mobile app available on Android and iOS.
- Generous welcome bonus offers such as £20 worth of free spins.
- The live chat support team is available 24/7.
- Limited number of gaming options compared to other UK casinos.
- Small number of ongoing promotions for existing players.
- No email or phone support options available.
GALLERY
New UK online customers only using promo code BBS200. Opt in required. Deposit & wager Min £10 to claim 200 free spins at 10p per spin to be used on Big Bass Splash. 1x per customer. Free spins expire 72 hours from issue. Max £30 redeemable on free spin winnings. Payment methods restricted. Full T&Cs apply.
18+ GambleAware.org
T&Cs apply.
Game Selection – What Can You Play at William Hill Casino?
William Hill has a somewhat smaller gaming library than many of its competitors. The site hosts roughly 900 unique games, which is lower than the 2,000+ we’d expect to see from a modern casino.
What the site lacks in quantity, it more than makes up for in quality. William Hill sources its games from some of the top casino developers, including Games Global, NetEnt and Playtech.
There are more than 700 slot games in the William Hill gaming library, each offering a unique theme or gameplay feature. While we’d like to see more sub-categories under the Slots heading, you can easily find new games such as Golden Gallop and Drops & Wins slots such as Big Bass Bonanza.
One of the most disappointing aspects of the site was the lack of animated table games. We counted less than 10 unique games, most of which were variants of blackjack and roulette with no niche options to speak of.
Behind online slots, the live casino section is the biggest part of the gaming library. There are more than 150 options available on the site’s dedicated live casino platform, including table games such as Sports Roulette and Blackjack Quickseat as well as game shows such as Funky Time Live.
As well as the suite of traditional options, William Hill also provides a Bingo platform with more than a dozen rooms offering 75-ball, 90-ball and 80-ball games. The William Hill poker client can also be played from your web browser, giving you access to real money cash games and tournaments on the iPoker network.
Responsible Gambling and Player Protection
As part of its commitment to player safety, William Hill has partnered with both GamCare and GamStop to protect problem gamblers. Under the account page, there is a Safer Gambling section that outlines the tools available to you, including:
- Profit/Loss Trackers
- Deposit Limits
- Gaming Time Reminders
- Time Outs
- Self-Exclusion
- Account Closure
New UK online customers only using promo code BBS200. Opt in required. Deposit & wager Min £10 to claim 200 free spins at 10p per spin to be used on Big Bass Splash. 1x per customer. Free spins expire 72 hours from issue. Max £30 redeemable on free spin winnings. Payment methods restricted. Full T&Cs apply.
18+ GambleAware.org
T&Cs apply.
William Hill Casino Bonuses & Promotions – Offers for 2025
William Hill offers a generous welcome bonus to new players, but we found that its promotions for existing players were lacking in comparison.
William Hill Sign Up Offer
When you create your William Hill account, you can claim the site’s 200 free spins welcome package. Simply deposit and play £10 on selected games and your free spins will be automatically credited to your account.
The free spins come with zero wagering requirements, meaning you can keep any winnings you earn while playing. There is a maximum win limit of £30, however, which is lower than some other UK casinos.
William Hill Casino Ongoing Promotions
Ongoing promotions are limited to slots tournaments and cash drops on selected slots and live games, which provide little value to the majority of players.
The site does offer a V Play wheel with a chance to win up to £1,000. You can earn spins on this wheel by playing casino games with the “V Play” icon. A reload bonus that rewards players for redepositing as well as more options for table games players would be a welcome addition.
William Hill Casino App & User Experience
The design of the William Hill website and mobile app has been created with players in mind, ensuring that your experience is a positive one.
William Hill Mobile App - Features & Performance
Offering a fast and capable mobile platform, playing your favourite casino games while on the move is easy at William Hill. The site has a downloadable app for both Android and iOS devices, giving you easy access to the site's entire suite of casino games.
Expert tip: William Hill has two mobile apps; one for its sportsbook and one for its casino, so make sure you download the right one.
What struck us the most about the William Hill app is how streamlined it is. The app is only 1.45MB in size and we were impressed at how fast it was to navigate around the site.
It was a similar experience when playing games; all the games we tried loaded within 10 seconds and ran as smoothly as on the desktop site.
How to Download & Install the William Hill Casino App
Installing the William Hill app is simple; follow along with our helpful guide to start playing from your phone or tablet device.
- Open the Google Play Store or Apple App Store.
- Search for the William Hill Casino app.
- Tap on the William Hill Vegas Casino option.
- Check that it's developed by William Hill.
- Tap the Install button.
Within a few seconds, the app should be installed on your device and ready to play.
William Hill Website Design & User Experience
Our experience with the William Hill website was a positive one. Being able to access important features is key and the site makes it easy to find options such as deposits, support and safer gambling tools.
The site has opted for a unique website design for its games library whereby the categories are listed on the left-hand side of the screen rather than at the top of the page. We found that this made it easier to browse the site's options, but some filtering options to make the browsing experience even better wouldn't go amiss.
New UK online customers only using promo code BBS200. Opt in required. Deposit & wager Min £10 to claim 200 free spins at 10p per spin to be used on Big Bass Splash. 1x per customer. Free spins expire 72 hours from issue. Max £30 redeemable on free spin winnings. Payment methods restricted. Full T&Cs apply.
18+ GambleAware.org
T&Cs apply.
Banking and Payout Options at William Hill Casino
During testing, we found that William Hill offers a range of payment options covering the most popular methods, such as debit cards, e-wallets, bank transfers and pre-paid cards. Your options are limited within each category, but you should have no problems finding a convenient payment method to use.
The minimum transaction limits are great as they make the site accessible to beginners and players with lower budgets. There are also no fees for depositing or withdrawing.
Expert tip: Deposits via PayPal or Paysafecard are not eligible for use with the welcome package, so bear this in mind when funding your account.
|
Payment Method |
Min Deposit | Min Withdrawal | Average Withdrawal Time | Payment Fees? |
|
Visa |
£5 | £5 | 1-3 Days | ❌ |
| Mastercard | £5 | £5 | 1-3 Days | ❌ |
| PayPal |
£10 |
£10 |
24 Hours | ❌ |
| Instant Bank Transfer | £5 | £5 | 24 Hours | ❌ |
| Paysafecard | £10 |
N/A |
N/A | ❌ |
| Fast Bank Transfer | £10 | £25 | 1-3 Days | ❌ |
Making a Deposit at William Hill Casino
Adding funds to your William Hill online account is easy and typically takes less than 60 seconds.
- Log in to your William Hill account.
- Click the yellow Deposit button in the top right-hand corner.
- Choose a payment option from the list provided.
- Enter your payment details and your deposit amount.
- Check the details are correct and click the green Deposit button to complete the transaction.
How to Withdraw From William Hill Casino
Cashing out our winnings from William Hill is just as easy; follow along to make your first withdrawal:
- Log in to your William Hill account.
- Click on your account balance then click the Withdraw button.
- Enter the amount you'd like to withdraw and select one of the available withdrawal methods.
- Confirm that your details are correct before clicking the Continue button to approve your withdrawal.
After making your withdrawal request, it will be processed by the William Hill team within one to four hours.
Customer Support
The customer support options at William Hill are limited to a live chat channel and the site's FAQ page. Clicking the Contact Us button at the link of the home screen takes you to the site's support page where you can find the FAQs.
We were impressed by the number of FAQs that were available. The site has more than a dozen categories and well over 75 questions that provide helpful information on common queries and issues.
If you need to speak to support, you can scroll down to find the Contact Us button. Clicking on this button opens the live chat where you're presented with a chat bot. While you have to navigate through its menu, it doesn't take long to get connected to a real person.
The live chat team are available 24/7 and we always found them to be helpful during our interactions.
William Hill Casino Security and Reliability
William Hill has three valid gaming licences that it operates under; one from the UK Gambling Commission, one from the Malta Gaming Authority and one from the Gibraltar Gambling Commission.
Each of these regulators has a great reputation in the industry and is known for its strict licensing requirements. Any site with a license from one of these authorities has proven that it can run a safe and fair gaming environment.
Jordan Conroy
Author
Jordan Conroy is an online iGaming content writer with five years of experience in the industry. Formerly a professional poker player, Jordan uses his unique hands-on perspective to influence his writing, providing helpful advice and actionable tips that help readers maximise their casino experiences. Jordan’s content spans a wide range of topics, covering payment methods, game guides, slot reviews, and casino reviews. During his free time, Jordan is a big fan of sports, closely following football, snooker, and F1.
