Gambling industry warned to get its house in order

The gambling industry last week received a stern warning from regulators that it had to change its ways.

They were told the bar had been set too too low in treating customers fairly and that "change is now coming" by Gambling Commission chief executive Sarah Harrison, who also warned operators they were reaching a tipping point and that some of their number could find their future "increasingly in peril".

The Competition and Markets Authority (CMA), which is in the midst of an investigation into terms and conditions in the remote gambling industry, also informed operators that certain practices would no longer be acceptable.