Fan fury after Rudimental gig at Newbury is cut short
Newbury is investigating why a concert by Rudimental after racing on Saturday was cut short, which led to a series of angry messages from racegoers on social media.
Locksmith from the BRIT award-winning English drum and bass band was booked to play a DJ set after the end of the Hungerford Stakes card. However, the performance was hit by technical problems.
One Twitter user wrote: "Pay all that money to go to the races just to see @Rudimental and they play 2 songs and finish an hour early. Absolutely disgraceful."
A second said: "Rudimental cut short so sitting in for a refund. I might get escorted off because I dare to complain!"
Rudimental cut short so sitting in for a refund. I might get escorted off because I dare to complain! pic.twitter.com/TYnWFNJZHc— Sharon butchard (@sharon_butchard) August 18, 2018
DJ Locksmith responded to the complaints on Twitter and said: "I did apologise, especially on the third time of technical difficulties. I came back onto stage, explained the situation. However, I understand your frustration and I never like letting our fans down. But it was totally out of my control. I can only apologise on behalf of Newbury."
Answering another disappointed fan, he said: "No I do not call that a gig. I can only apologise on behalf of Newbury. If I could have played on I would. I could have stayed on stage forever. Hate letting our fans down, but honestly it was out of my hands."
Newbury chief executive Julian Thick said: "He was on stage for an hour and he had technical difficulties towards the end of the set. There had to be two small intermissions and the artist decided, given the technical difficulties, he couldn't go on. He completed a final song and left the stage after an hour.
"We were expecting a 90-minute show and we can understand people's disappointment. We're looking into it with the production company to find out exactly what went wrong and we'll be able to tell our customers more on the next day or so. We appreciate their patience and understanding."
Last month York had to deal with complaints following the cancellation of a Tom Jones concert just 30 minutes before the star was due on stage. His journey had been affected by weather issues.
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